Support & FAQ

Go Private Quickly (GPQ) · Quick answers and how to reach a human

How do I contact a human?

Email [email protected]. It's a small operation (one person), so please be patient on reply times — see the Terms for the formal "no SLA" language.

Common questions

I clicked the icon but no private window opened. Why?

The most likely cause is that GPQ isn't enabled in private/incognito mode. The browser requires you (not the extension) to flip that toggle:

• Chrome / Brave / Edge / Arc / Opera / Vivaldi: open chrome://extensions/?id=<gpq-id> and switch on Allow in Incognito.
• Firefox: open about:addons, click Go Private Quickly, then click Details and set Run in Private Windows to Allow.

The first-install welcome page walks you through this, but if you missed it or removed it, the steps above are the manual version.

My auto-open setting isn't firing. Why not?

Two likely causes:

• You're on Chromium and the browser was already running. Chrome's onStartup event only fires on cold profile launch, not when you reopen a window of an already-running Chrome. Use Cmd+Q (macOS) or fully quit (Windows/Linux) before relaunching to trigger startup behaviour.
• The extension isn't allowed in private mode yet. See the previous question.

Firefox is more forgiving and fires the startup event every launch.

Is this a VPN?

No. Please read the "what private mode is and is not" section of the Terms. GPQ only gets you into private mode faster; it does not add network-level privacy, hide your IP, block trackers, or anonymize you.

What data do you collect?

None. See the Privacy Policy for the full breakdown. The TL;DR: zero data collection, zero analytics, zero network requests.

Can I trust that there's no tracking?

Yes. Beyond the privacy policy, your browser itself enforces this: GPQ's permission list shows it requests only the storage permission and no host permissions whatsoever, which means the browser will not let it read or transmit page data even if it wanted to.

How do I uninstall?

Standard extension removal:

• Chromium: chrome://extensions/ → Go Private Quickly → Remove.
• Firefox: about:addons → Go Private Quickly → ... menu → Remove.

Your settings are stored locally (and optionally via your browser's sync). Removing the extension clears the extension-local copy; if you sync, you may also want to remove it from your other devices.

Will it keep working with future Chrome/Firefox releases?

That's the plan. GPQ uses only standard Manifest V3 APIs that the major browser vendors have committed to supporting. I'll ship updates as needed to handle browser changes. There's no formal commitment to indefinite maintenance, though — see the Maintenance and updates section of the Terms.

Reporting a security issue

If you discover a security vulnerability, please email [email protected] with the details. I'll respond as quickly as I can and credit you in the release notes if you'd like.